FAQs
faq
Frequently Asked Questions
Do we really need a Business Management Solution?
Yes! A Business Management Solution (ERP) helps streamline workflows, improve operations, ensure duty segregation, and track key performance indicators for better decision-making.
Which Business Management Solution do you recommend?
The answer to this varies based on your business needs. At AIC Consulting, we’ll offer you a free consultative session to understand the specific needs of your business, analyze your environment and recommend a suitable Business Management Solution (ERP).
What does AIC Consulting do?
We help businesses with achieving their strategic objectives by implementing Business Management Solution (ERP) that will increase their bottom line and facilitate their growth. We specialize in providing Sage X3 and ODOO ERP business management solutions.
What are your Qualifications?
We employ only qualified and experienced individuals with the relevant skills that will add value to our client’s business. We boast of highly experienced and certified Sage X3 and ODOO ERP consultants.
Which modules do you specialize in?
We constantly train and update ourselves on all new and relevant modules. We are proficient at delivering a wide range of modules.
How does AIC Consulting process work?
AIC Consulting follows a structured process: initial discussions, business analysis, prototype creation, system configuration, data import, testing, user training, deployment, and post-Go Live support.
How long does the ERP implementation take?
There is no straightforward answer for this, the time factor depends on many variables such as: Defined business process flows Accuracy of master data Specific business needs Number of users Availability of key stakeholder during the project Generally, implementation will take between 2 to 8 months depending on the above factors.Â
How do you price your services?
We price our services based on a fixed hourly rate or a fixed project cost, depending on the project’s scope, complexity, current system state, and client involvement. Each project is unique, so fees may vary. Keep in mind, successful ERP implementation depends on more than just price.
Will you sign a Non-disclosure agreement?
We prefer to use a Mutual NDA so that our trade secrets are also protected.
Where are you located and how do you help clients outside your area?
We are in the city of Johannesburg, South Africa. Our communication mediums includes the use of phone, e-mail, and online meeting tools. If desired, we can arrange meetings at your offices and work on-site when it is essential.
Why should we hire AIC Consulting rather than implementing an ERP ourselves?
Hiring AIC Consulting ensures you get experienced-led ERP implementation, saving time and cost while maximizing ROI. We offer tailored solutions, staff training, ongoing support, and insights from multi-industry experience so you can focus on growing your business while we handle the technical side.
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